Enterprise AI & Voice Glossary
Essential terminology defining real-time voice simulation, vocal delivery analytics, zero voice retention privacy, and AI coaching mechanics.
Real-Time AI Voice Simulation
An interactive, low-latency audio dialogue sandbox powered by real-time voice streaming where users simulate high-stakes objection handling and client conversations with regional-accented AI personas.
Vocal Pace & Delivery Analysis
The quantitative measurement of speech delivery parameters — including Words Per Minute (WPM), silent pause intervals, volume energy peaks, and emotional composure under pressure.
Zero-Voice Retention (ZVR)
A privacy-first security architecture where voice audio is processed live in real time and audio files are deleted immediately after session completion — preventing any data retention for model training.
Objection Handling Dynamics
The structured evaluation of a professional's capability to navigate complex client pushback (price, competition, timeline, risk) through active listening, value articulation, and calm vocal posture.
Lumi AI Coach
Dehurdle's persistent conversational AI coach that parses simulation dialogue transcripts, identifies underlying speech patterns, and generates custom drill recommendations for continuous improvement.
Behavioral Science Coaching Framework
An AI instruction set designed to follow proven behavioral science and active listening principles, ensuring structured, non-directive simulation development.
Subscription Pause Mechanics
A self-serve SaaS billing feature allowing users to temporarily pause active paid plans (Pro plan for 1, 2, or 3 months) with zero charges while maintaining baseline Free tier access.
Booster Top-Up Packs
Standalone minute ledger additions (Mini, Power, Ultra packs) purchased on-demand to extend simulation dialogue capacity without altering recurring billing cycles.
Automatic PII Redaction
An automated transcript processing step that detects and sanitizes Personally Identifiable Information (names, phone numbers, addresses, account numbers) before scorecards are generated.
Deterministic Capability Scorecard
An objective post-simulation evaluation report mapping user dialogue performance to specific competency criteria (Needs Discovery, Value Pitching, De-escalation) accompanied by direct transcript quote references.