Customer Success Dialogue Arenas
Proactive onboarding, account health reviews, and renewal expansion. Build capability in Customer Success Managers to lead renewal negotiations, discover product adoption gaps, and drive accounts expansion.
Simulation Drill Catalog
Standard scenario blueprints for Customer Success simulated training.
Difficult QBR Health Review
Confront a client whose usage has dropped 50% ahead of a major contract renewal.
Pricing Expansion Pitch
Introduce new premium features to an existing customer and negotiate expansion seat pricing.
Onboarding Friction Relief
Guide a frustrated client through complex product integration steps to accelerate adoption.
Core Competency Framework
What Dehurdle automatically evaluates during simulated dialogues.
Value Adoption Discovery
Measure CSM questions regarding business goals and adoption blockers.
Strategic Negotiation
Grade renewal positioning and resource trade-offs during contract cycles.
Customer Empathy Loops
Verify empathetic phrasing when addressing customer integration hurdles.
Integrations & API Directory
Sync simulated dialogue scorecards directly to your LMS and user dashboards.
Enterprise-Grade Integrations
Connect Dehurdle seamlessly with your workspace identity providers, Slack channels, webhooks, and communication hubs.
WorkOS SSO & Provisioning
Deploy secure Single Sign-On (SAML & OIDC) across your company. Sync user seats automatically via SCIM directory integrations.
Slack Coaching Channels
Deliver custom Lumi AI coaching tips, call scorecard digests, and daily micro-practice reminders straight to your team's Slack channels.
Transactional Email Scorecards
Receive instant post-drill scorecard breakdowns, weekly skill summaries, and practice streak updates directly in your inbox.
REST API & Webhooks
Programmatically upload custom knowledge bases, manage organization seats, and receive webhooks for real-time scorecard notifications.
Configure Custom Scenarios for Your Team
Work with a Dehurdle consultant to map your competency playbooks into custom scenarios.