Holding Industrial Machinery Manufacturers Accountable for Premature Failure
OEM machinery manufacturers blame operator error to avoid paying $100k warranty repairs. Discover how to present immutable SCADA telemetry to prove OEM defect.
Amit KasliwalCEO & Founder, Dehurdle
January 25, 20244 min read
The SCADA Telemetry Warranty Claim Script
Recommended Spoken Script
"Our verified SCADA telemetry logs demonstrate that hydraulic operating pressure and oil viscosity remained 100% within OEM factory specifications throughout the 600 operating hours. The catastrophic cylinder blowout was caused by casting porosity in the cylinder wall. We expect full warranty replacement and expedited air dispatch within 48 hours."
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice OEM warranty dispute negotiations in Dehurdle.