Holding Manufacturing Suppliers Accountable for Defect Batch Rates
When a supplier ships a batch with a 6% defect rate against a 0.5% AQL contract limit, accepting excuses ruins product reputation. Here is how to enforce root-cause corrective action.
Amit KasliwalCEO & Founder, Dehurdle
April 14, 20244 min read
The 8D Quality Chargeback Script
Recommended Spoken Script
"Batch #408 exhibited a 5.8% solder failure rate, violating our contractual 0.5% AQL threshold. We are issuing an immediate chargeback credit for the defective units and requiring a formal 8D Root Cause and Corrective Action report within 72 hours before authorizing your next production run."
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice supplier quality enforcement in Dehurdle.