Implementing Loss Prevention Policies with Frontline Store Managers
Organized retail theft puts frontline retail workers in physical danger. Discover how loss prevention directors train retail managers on safety-first non-confrontation protocols.
Amit KasliwalCEO & Founder, Dehurdle
April 27, 20224 min read
The Safety-First Loss Prevention Script
Recommended Spoken Script
What to say to store managers: "Human life and employee safety are 1000x more valuable than merchandise on a shelf. Never attempt to physically detain, confront, or chase shoplifters out of the store. Our protocol is strictly non-violent: observe from a safe distance, log physical descriptions in our digital incident portal, and allow our CCTV loss prevention system to coordinate with local law enforcement."
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice retail loss prevention staff briefings in Dehurdle.