Implementing Loss Prevention Policies with Frontline Store Managers
Organized retail theft puts frontline retail workers in physical danger. Discover how loss prevention directors train retail managers on safety-first non-confrontation protocols.
Amit KasliwalCEO & Founder, Dehurdle
April 27, 20224 min read
The Safety-First Loss Prevention Script
Recommended Spoken Script
What to say to store managers: "Human life and employee safety are 1000x more valuable than merchandise on a shelf. Never attempt to physically detain, confront, or chase shoplifters out of the store. Our protocol is strictly non-violent: observe from a safe distance, log physical descriptions in our digital incident portal, and allow our CCTV loss prevention system to coordinate with local law enforcement."
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice retail loss prevention staff briefings in Dehurdle.
Follow Dehurdle on Google
Add Dehurdle to your Google Preferred Sources to see our playbooks in your AI Overviews and Google Search.