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Customer Success & Renewals

Announcing an 8% Annual Indexation Increase to Longtime Accounts

Communicating contractual price adjustments without losing client goodwill requires anchoring on new platform features shipped over the past 12 months.

Amit Kasliwal
Amit KasliwalCEO & Founder, Dehurdle
December 14, 20244 min read
Announcing an 8% Annual Indexation Increase to Longtime Accounts

The Feature-Value Re-Anchor Script

Recommended Spoken Script
"Over the past year, we rolled out real-time live In-Call HUD coaching, WhatsApp voice bridges, and 110-language support at zero added cost. Effective with your contract renewal on March 1st, our annual subscription will adjust by 7% to support ongoing infrastructure scaling."

The 2-Minute Practice Drill

2-Minute Spoken Drill

The 2-Minute Practice Drill

Practice price increase announcements in Dehurdle.

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