Back to All Playbooks
Insurance & Actuarial Risk

Defending Complex Commercial Property Claims Against Bad-Faith Allegations

When commercial policyholders threaten bad-faith insurance litigation over flood vs. wind causation, claims directors must present objective engineering investigation records.

Amit Kasliwal
Amit KasliwalCEO & Founder, Dehurdle
July 28, 20224 min read
Defending Complex Commercial Property Claims Against Bad-Faith Allegations

The Objective Causation Claim Defense

Recommended Spoken Script
"We have handled this claim with utmost good faith throughout the investigation. The independent forensic structural engineering report concluded that 70% of structural roof failure resulted from pre-existing unmaintained beam corrosion rather than direct storm wind damage. We have issued payment for the full covered wind damage portion ($420k) and remain open to reviewing any contrary licensed engineering evidence."

The 2-Minute Practice Drill

2-Minute Spoken Drill

The 2-Minute Practice Drill

Practice insurance bad-faith claim defense in Dehurdle.

Recommended Playbooks