Overcoming Resistance from 20-Year Factory Floor Veterans on New SOPs
Telling veteran machinists that a new process engineer changed their setup triggers immediate resistance. Discover how to co-design SOPs that honor operator expertise.
Amit KasliwalCEO & Founder, Dehurdle
February 02, 20244 min read
The Operator Expertise Alignment Script
Recommended Spoken Script
"Jim, nobody knows this CNC milling center better than you after 18 years on this floor. The data shows our tool wear spikes on third-shift cycle runs. I want to pair with you for 2 hours to test a modified feed rate and get your direct feedback on whether it reduces tool vibration before we finalize the SOP."
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice operator coaching in Dehurdle.