Asking Spoken Questions That Uncover Real User Pain (Not Compliments)
Asking 'Would you use a feature like this?' invites fake polite compliments. Master The Mom Test interview principles to uncover actual past behavior.
Vishal VermaCTO & Co-Founder, Dehurdle
November 20, 20244 min read
The Behavioral Past-Action Questioning
❌ "Would you pay $50/month for real-time voice objection training?"
✅ "Tell me about the last time a sales rep on your team froze during a pricing objection call. What specific steps did you take to fix that? How much time and money did you spend trying to solve it?"
The 2-Minute Practice Drill
2-Minute Spoken Drill
The 2-Minute Practice Drill
Practice user discovery interviewing in Dehurdle.